Welcome to onboarding
Expectations
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Experience seamless onboarding like never before – fully automated for your convenience.
Our easy 6-step onboarding process is designed to set you up for success.
What to expect
Office Hours:
Rely on our support during all business hours.
Monday - Thursday: 9am - 5pm (EST)
Fridays: 9am - 2pm (EST)
Need a meeting beyond the usual 9 to 5?
Just give us a heads-up 24 hours in advance, and we'll make it happen.
Connect as needed—we're here to work for you.
Communication:
Get quick replies every time! If not immediate, expect a call or text back within 4 hours, and emails answered within 24 hours.
Approvals:
Prior to launching any new ad campaigns, we will request your final approval for all creatives and copy.
Reporting:
Our advertising partners receive weekly personalized summaries detailing key changes and actions taken on their campaigns. You'll also get a monthly summery at the end of each period in the check in calls.
Additionally, 24/7 access to a customized real-time reporting link, ensuring full transparency and up-to-the-minute insights.
With this system, you'll always stay informed about your campaign performance and our ongoing optimizations.
Check In Calls:
We'll connect monthly on Zoom with check-in calls! Swift and strategic, these sessions are designed to be a 30-minute updates and are capped to not go beyond 60- minutes, ensuring we respect your schedule while keeping our plans aligned.
Contact us:
Call or Text: 305-419-0280
E-mail: [email protected]
Our whole team has access to these accounts with our cutting edge software. For fast assistance, connect with us via this number or email. We’re here for you!
Questions:
Even for the smallest of things, your curiosity fuels us—feel free to ask anything. We're available whenever you need assistance.
Culture:
We're serious about our craft, yet our vibe is friendly, warm, and respectful—we're all about getting you exactly what you desire. When you meet us with the same respect, magic happens: we forge friendships that transcend business!
Unplug Emotions:
We prioritize wise, strategic decisions but understand emotions can sometimes get in the way.
Let's work together to unlock your full potential with data-driven precision! Ditch cloudy and uncertain feelings for strategies grounded in solid data and research—because when facts lead the way, success follows.
Together we can make well-informed, smart moves.
trust in the precision of our setup:
To ensure the integrity of your results and the smooth sailing of your campaigns, we urge you to refrain from altering settings or modifying layouts in your Ad Manager account(s).
Every pixel, every parameter, and setting is expertly engineered to elevate your outcomes to the pinnacle of performance. Trust the process, and enjoy the progress!